Politique d’expédition
Velani Shipping Policy
Shipping Coverage:
We are proud to offer shipping within Canada. Unfortunately, we are unable to process or deliver orders to addresses outside our coverage area.
Order Processing:
Processing Time: 1 to 5 business days (Monday through Saturday), excluding weekends and holidays at our shipping location.
Order Cut-Off Time: 5:00 PM (GMT+01:00) Central European Standard Time (Amsterdam)
Note: Orders placed after this time will be processed the next business day.
All products undergo a preparation or made-to-order process before they are shipped to ensure quality and accuracy.
Shipping Methods and Rates:
We currently offer the following shipping option for customers in Canada:
| Shipping Method | Transit Time | Shipping Cost |
|---|---|---|
| Standard Shipping (includes tracking) | 7 to 9 business days | FREE |
Tracking Information:
All orders include tracking. Once shipped, you will receive an email with your tracking number and a link to follow your order.
Delivery Issues:
Please ensure your shipping address is correct at checkout. If your order is delayed or marked as delivered but not received, please check your tracking link or contact the courier. Still need assistance? Feel free to reach out — we're here to help.
Contact Information:
Phone: +31 6 58837437
Email: contact@velani-label.com
Address: De Nieuwe Erven 3, Cuijk 5431NV, The Netherlands
Support Hours:
Monday to Friday: 9:00 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 5:00 p.m.
Company Information:
Company Name: KANO BV
CoC number: 96875550
VAT: NL863712782B01